What you can do
- Protect the basin and find the waste instructions. Do not lever the plug with metal tools.
- Remove only the user-cleanable part. Clear hair and deposits with a finish-compatible product, then rinse.
- Reassemble as instructed without undoing the waste body or pipework below.
How to tell whether it helped
The plug should open and close repeatedly, with no water underneath the basin.
When to stop
Stop for a seized part, an unknown mechanism or a leak below.
How NAPREMO can help
NAPREMO can assess the plug and waste seals. Photos of the open and closed plug help.