Buildings and shared areas

The communal door slams or fails to close. What should I report?

An obstruction, lock, hinge or closer may be involved. Do not turn random screws, especially on fire doors.

NAPREMO guide · Updated: 4 November 2026.

What you can do

  1. From a safe position check whether a mat or object blocks movement. Remove only an easy, safe obstruction.
  2. Note whether it rubs, fails to latch or strikes at the end. Record a short video without bystanders.
  3. Give the manager door and closer markings. Adjustment must follow that device's instructions.

How to tell whether it helped

After service it should close and latch without slamming, as its intended function requires.

When to stop

Do not wedge fire doors or disconnect closers. Secure the area for a dangling arm or damaged hinge.

How NAPREMO can help

NAPREMO ADMIN can receive the association's enquiry and assess the service scope. A video helps.

Technical references

All advice and FAQ